Refunds & Exchanges

Please make your selection carefully as we do not refund or exchange if you change your mind or make a wrong decision. We are happy to provide you with a refund or exchange should you find your books to be faulty or not as advertised on our website. Please contact us within 14 days of receiving the item in such cases.

Please also note that while we will endeavour to provide you with books that are in the best possible condition, as we are a remainder bookstore many of our titles suffer from wear and tear due to extra travel and handling before they get to us. Also sometimes books come to us with black pen marks on the base. Please bear this in mind when making a purchase as we cannot provide refunds if you are unhappy with the remainder condition of your goods.

While orders are processed as quickly as possible after being received, there is always a chance that a book will sell out before we get a chance to grab it for you, particularly when it is a popular title or when there are limited quantities available. As we sell remainder books and have no control over what titles we stock, we are unable to order missing books in specially and send it to you at a later date.

We will always let you know via email/phone when we are unable to send you an item you have ordered, and will refund you for it. 

 

 

Shopping Cart
Your cart is empty
Shopping cart
Latest News

New Price Points

Making things simpler...

Brief History of...

Whole range 2 for $15

IMPORTANT STOCKTAKE INFO!

Planning on ordering online soon? Read this first!

Monster Markdowns Are Here Again!

Its that time of year!
all about us!

Basement Books

Cooking up a treat!
New Cooking
Novel-mania!
New Novels
Join the bookclub!

Basement Club

Social Media
Twitter  Facebook  Foursquare